Help Desk Tool Administrator- "W-TRS"
V2X •
Position Type: Permanent
Job Description:
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Help Desk Tool Administrator
Job Description:
*Monitors, administers and manages the help desk tool including user access issues, system outages and performance.
*Follows policies and standards fixing, configuration management and production releases of tool updates.
*Manages patches and security compliance for tool.
Education/Experience:
*(2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree).
Certification(s):
None
Required Experience :
*Experience monitoring, administering, and managing the help desk tool, including addressing user access issues, system outages, and performance. *Experience following policies and standards for fixing, configuration management, and production releases of tool updates.
*Experience managing patches and ensuring security compliance for the tool.
Clearance:
NACI Background Check.
Benefits include the following:
- Healthcare coverage
- Retirement plan
- Life insurance, AD&D, and disability benefits
- Wellness programs
- Paid time off, including holidays
- Learning and Development resources
- Employee assistance resources
Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each others differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
Job Ident #:
HELPD011294
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